INSTITUTIONAL AI

Privacy Policy

Last updated: 25 November 2025

This Privacy Policy explains how INSTITUTIONAL AI LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website (the “Site”) and any related services (the “Services”). We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Services, you agree to the practices described in this Privacy Policy.

1. Who We Are

INSTITUTIONAL AI LTD is a company registered in the United Kingdom. We act as the “data controller” for the personal data collected through the Site.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Information you provide directly:

  • Name
  • Email address
  • Contact details
  • Account login information (if you create an account)
  • Any information you submit via forms or communication with us

2.2 Automatically collected information:

When you use the Site, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and access times
  • Cookies and similar tracking technologies

2.3 Optional data:

If certain Services allow you to upload or submit content, you remain responsible for the data you provide.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To operate, maintain, and improve the Site and Services
  • To communicate with you about updates, technical notices, or support
  • To provide account-related Services (if applicable)
  • To analyse usage and performance of the Site
  • To comply with legal or regulatory obligations

We do not use your personal data for automated decision-making that produces legal or significant effects.

4. Legal Bases for Processing (UK GDPR)

We process personal data on one or more of the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Our legitimate interests, including improving the Site, ensuring security, and communicating with users

5. Cookies and Tracking Technologies

The Site may use cookies or similar technologies to:

  • Maintain session functionality

You may block or delete cookies through your browser settings. Some features of the Site may not function correctly without cookies.

6. Sharing Your Information

We do not sell your personal data.

We may share your personal data only with:

  • Service providers who support operation of the Site (e.g., hosting, analytics)
  • Professional advisers (e.g., legal or accounting services)
  • Law enforcement or regulators when legally required

All third parties are required to handle your data securely and in compliance with applicable data-protection laws.

7. International Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or an adequacy decision.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal requirements.

When data is no longer needed, we securely delete or anonymise it.

9. Your Rights

Under UK data-protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Object to processing
  • Restrict processing
  • Request data portability
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, contact us at: support@institutional.ai

We may need to verify your identity before fulfilling your request.

10. Security

We use appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Children’s Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made. Continued use of the Services after any changes means you accept the revised policy.

14. Contact Us

For questions, concerns, or data-rights requests, contact:

Email: support@institutional.ai